Source: Driver Trainer

DVSA driver testing services: Update on industrial action

What the DVSA are doing to answer more of your calls

An important update from DVSA regarding industrial action

The Public and Commercial Services (PCS) Union has announced that its members will take part in discontinuous strike action during December 2022 and January 2023. 

We are unable to confirm what level of impact this action might have on our services. Not all DVSA staff are PCS members and, even if they are, they might choose not to go on strike. So, we will not know which staff are participating in strike action until it takes place.

Driving test centres
PCS has told DVSA the strike action will affect driving examiners employed at a number of driving test centres. You can find a list of these driving test centres on GOV.UK.

Tests might also be affected at other driving test centres that are not listed. DVSA will not know this until the strike action takes place.

If you pupil has booked a test themselves
We’re contacting all pupils who have a test booked on one of the strike dates in an affected region. This will tell them that they them should attend their test as planned unless DVSA contacts them. Or they can also choose to change the date of their test if they want to.

If you have booked a test for your pupil
Talk to your pupil to tell them that their test may be affected by the strike action.

If they want you to, you can change the date of their test now through your normal online booking system. You must give at least 3 clear working days’ notice to change the test date, or you’ll have to pay again.

If they do not want to change the date, they should turn up for their appointment as planned. If the test cannot go ahead, they’ll be able to claim out-of-pocket expenses. They must have turned up for their test to be able to do this.

Rescheduling some tests in advance
To help us understand the extent of strike action on our testing services, we are rescheduling a small number of tests in advance. These tests are at the start of the first day of strike action in each region.

We will email candidates who this will affect ahead of the strike action. If you have booked a test for your pupil that is affected and you receive the message, you must let them know.

Keep checking for updates
You can find the latest information about the driving examiner strike on GOV.UK.